Privacy Policy

Last updated: 12 February 2026

This Privacy Policy explains how Lumionor Limited (“Lumio”, “we”, “us”, or “our”) collects, uses, and protects personal data when you visit www.getlumio.ai (the “Website”).

Lumionor Limited is a company registered in England and Wales (Company No. 16908717) and acts as the data controller of personal data collected through this Website.

1. Information We Collect

We may collect and process the following categories of personal data:

Contact information
Such as your name, email address, job title, or company name if you submit a form, request information, or join a waitlist.

Technical data
Such as IP address, browser type and version, device information, time zone setting, and usage data.

Analytics data
Information about how you use the Website, collected via cookies or similar technologies.

We do not knowingly collect special category (sensitive) personal data through this Website.

2. How We Use Your Information

We use personal data for the following purposes:

  • To respond to enquiries and communications

  • To understand interest in our product and qualify potential users or partners

  • To improve and develop the Website and future product offerings

  • To communicate product updates or relevant information (where consent has been given)

We do not sell personal data.

3. Legal Basis for Processing

Under UK data protection law, we rely on the following lawful bases:

  • Legitimate interests — to operate, improve, and develop our Website and product, and to respond to enquiries.

  • Consent — where you have explicitly opted in to receive communications (such as product updates).

  • Legal obligation — where processing is necessary to comply with applicable law.

You may withdraw consent at any time by clicking the unsubscribe link in communications or by contacting us at hello@getlumio.ai.

4. Sharing of Information

We may share personal data with trusted third-party service providers who assist us in operating and improving the Website (such as analytics providers, hosting providers, or email delivery services).

These providers are contractually required to process personal data securely and only in accordance with our instructions.

We do not sell or rent personal data to third parties.

5. International Data Transfers

Some of our third-party service providers may be located outside the United Kingdom or European Economic Area.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses or transfers to countries deemed to provide an adequate level of data protection.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you request deletion of your personal data, we will comply unless we are required to retain it for legal or regulatory reasons.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Request data portability (where applicable)

To exercise your rights, please contact us at hello@getlumio.ai.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom if you believe your personal data has been processed unlawfully.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. These measures may include secure hosting environments, access controls, and encrypted communications where appropriate.

However, no internet-based service can be completely secure, and we cannot guarantee absolute security.

9. Cookies

We use cookies and similar technologies to operate and analyse the Website.

Where required by law, we obtain your consent before placing non-essential cookies on your device. You can manage cookie preferences through your browser settings or via our cookie banner.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date.

11. Contact

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Lumionor Limited
Registered in England and Wales (No. 16908717)
Email: hello@getlumio.ai